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How Do You Know What Your Agent Is Actually Doing?
Latest   Machine Learning

How Do You Know What Your Agent Is Actually Doing?

Last Updated on August 24, 2026 by Editorial Team

Author(s): Nitin Bisht

Originally published on Towards AI.

How Do You Know What Your Agent Is Actually Doing?

A few weeks ago, I watched an AI agent burn through 40,000 tokens calling the same search tool six times.

How Do You Know What Your Agent Is Actually Doing?

AI agents move through many hidden steps. Observability makes those steps visible, measurable, and improvable

The article argues that conventional “no error” monitoring is insufficient for AI agents because agents are non-deterministic, can fail while still producing outputs that look successful, and can turn a single user request into many nested model/tool calls that drive cost and latency. It proposes treating an agent run like a tree of events and capturing observability data (inputs/outputs, timing, token usage, costs, tool choice, and context) using tracing—ideally via OpenTelemetry—to make the full decision path visible. It also stresses separating tracing (what happened) from evaluation (whether it was good), using methods like LLM-as-a-judge, golden datasets, and human review. Finally, it highlights common failure patterns (tool loops, retrieval failures, behavior changes, and cost spikes), notes you don’t need a massive stack to start, and concludes that the real point of agent observability is enabling answers to “why did the agent do that?” rather than ending up with “the logs say it succeeded.”

Read the full blog for free on Medium.

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